Frequently Asked Questions (FAQ)

Product / Ingredients

Why does the product have a eucalyptus scent?

Eucalyptus oil has a number of natural benefits including sanitising and moisturisation which enhance the benefits of our skin and surface hygiene products while also providing a natural fresh scent. Elyptol does not use any artificial fragrances.

Is Elyptol a botanical (plant-based) product?

100% of Elyptol’s ingredients are derived from plants and other natural ingredients such as water and plant-based lactic acids. The core ingredients are eucalyptus oil from the plant leaves; ethanol fermented from corn and/or sugar cane; vegetable glycerine and plant-based lactic acids. Elyptol also contains water and natural cellulose used for gelling.

Have the ingredients been approved for use?

This product has professional and cosmetic status and the ingredients are all approved for use in compliance with the FDA and the relevant Australian regulatory bodies – TGA (Therapeutic Goods Administration) and NICNAS (National Industrial Chemicals Notification and Assessment Scheme).

Product Availability

Will the product be made available everywhere in the future?

Elyptol plans to expand to full international availability by 2017.

Where can I find Elyptol products?

Elyptol products can be found online and in select stores around the world. Some products are not immediately available in all areas. Click on “Where to Buy” for store locations and “Shop Online” above to purchase online.

Testing / Safety

Are there any long term user groups?

Yes, the Elyptol hand gel has been used for over one and a half years by many Australian NSW ambulance service members without any negative effects being reported. Australia’s Creek Street Christian College have also been using the hand gel and hard surface wipes for over one and a half years without any negative impact reports. Veterinary, industrial and medical practitioners continue to use the gels and wipes and testimonials can be provided upon request. NSW health adopted the hand gel and wipes on state tender in August 2012.

Has this product been tested on animals?

No, Elyptol is not tested on animals. In fact, Elyptol has a broad safety profile and is used by many veterinary practices.

Has Elyptol been tested?

The product has been tested on humans with skin patch test, EN 12791 surgical hand rub study and EN 1500 hand rub sturdy and TEWA & Corneometre skin moisturising studies. [For more specific information or requests on the product or testing procedures please send us your inquiries on our contact page].


Do I need to rinse with water after applying?

Elyptol does not require rinsing with water so it is a natural solution for hygienic hands while on the go or where soap and water are not available.

How long does Elyptol last?

The product has a 2 year shelf life at present if used and stored in accordance with the directions on pack.

How many times a day can we use this product?

The skin care line of gels, rubs and wipes were designed for frequent use, and can be used frequently or repeatedly throughout the day.

Can I use this product on children?

The gels and rub product can be used on children. Please adhere to the caution statement and “keep out of reach of children” only letting them use under adult supervision. The product should be used on hands or as a topical skin antiseptic on non-sensitive skin, keeping away from mucous membranes. The product is not recommended for infants.

Who can use this product?

The product can be used on adults and children but we advise against use on infants. The product should only be used on general skin areas and not on sensitive skin parts such as the groin area or face.

If your question is not answered here, please contact us. We are always interested in feedback on our product. Product feedback and questions can be sent to on our contact page.